Additional Content Download
Find out which budget-holding VPs/Directors of Customer Experience you will meet and what solutions they are looking to invest in by downloading the sponsorship information pack!
Find out more about our executive speaker panel and what hot topics they will be discussing!
Industry disruptors are often seen as challengers to traditional organisations, but what can you learn from them to optimise your own CX strategy?
Airbnb has been cited by industry leaders as a disruptor within travel and hospitality. Not
only that, but their differentiated approach to customer experience impacts other verticals
too. What makes this relatively new business stand out so much in the market? And how
can customer experience leaders learn from that model to adapt their own?
Europe's top CX executives in the travel and hospitality industry have shared with us the top investment priorities shaping their strategies for 2019 and are coming to the Exchange in September to engage with the leading providers.
TTEC (NASDAQ: TTEC) is a leading global customer experience technology and services provider focused exclusively on the design, implementation and delivery of transformative solutions for many of the world's most iconic and disruptive brands. The Company delivers outcome-based customer engagement solutions through TTEC Digital, its digital consultancy that designs and builds human centric, tech-enabled, insight-driven customer experience solutions for clients and TTEC Engage, its delivery centre of excellence, that operates customer acquisition, care, growth and digital trust and safety services.