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Enabling the Connected Experience in Travel & Hospitality!

The Exchange will bring together 60 of the leading minds in Customer Experience from across the Travel & Hospitality sector, all of whom are committed to deliver extraordinary experiences for customers.

Download the 2016 Agenda

2016 Featured Speakers Included:

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Topics of Discussion

Ensuring your organisation is there for the customer in real time regardless of channel

Maximising loyalty to ensure a profitable relationship with customers

Anticipating preferences to deliver a personalised experience

Creating moments that turn flippant customer into forever customers

Take a look at who you can specifically meet at the Exchange, together with how to request an invitation to join the meeting.

Download the Agenda

Europe's Leading Customer Experience Event for the Travel & Hospitality Sector

 

70

C-Level Attendees

 

20

Leading Industry Speakers

 

20

Innovative CX Solution Providers

 

18

Thought Provoking Interactive Sessions

Invitation Only

  • Hand selected senior executive attendance ONLY
  • Industry leading and recommended solutions and services providers
  • Inspiring speakers and thought leaders

Request an Invitation

Expand your knowledge

  • Select from visionary case studies, thought provoking roundtables and in-depth ThinkTank sessions
  • Forge new relationship with CX executives from the biggest UK and European FS organisations
  • Discover and discuss the most innovative and cutting edge CX technologies

Why Attend?

Unlike any Exhibition or Conference

  • Maximise your time out of the office by customising your itinerary to focus on the topics that matter most to your business
  • Networking at the Exchange allows you to continue the discussions with your peers in a relaxed and informal atmosphere
  • Pre-scheduled 1-2-1 business meetings allow you to only meet industry leaders that can help you with your biggest challenges

The Exchange Format

What our delegate & sponsors had to say

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