Watermelon, one of the fastest growing research companies in the last 5 years, combines technology and consultancy to offer best practice Voice of the Customer solutions.
We connect 100’s of global clients with their customers using dynamic platforms and surveys to help them create smarter, customer-centric businesses. We offer a flexible approach making it easy to build a programme that suits your business.
We are a team of over 50 professionals who are fun, dynamic and above all passionate about research and technology. Based in Central London, we provide insight to our clients in the UK and overseas, with our offices in New York and Sydney enabling 24-hour support.
Our key offerings include:
· Customer Experience and Employee Engagement programmes
· Large-scale multi-mode studies and trackers, both in the UK and internationally
· Full range of survey metrics and methodologies – both qualitative and quantitative
· Bespoke real-time dashboards
· Insight analysis including text analytics
· A consultancy approach – on-board training and programme development
· Qualitative recruitment
· In-house transcription team