24th – 25th September 2018
Luton Hoo Hotel, Golf and Spa

Reuben White


VP Enterprise, North EMEA
LivePerson


15:15 Conversational Commerce: Now on Every Traveller's Smartphone in 2018

Reuben will look at how to meet consumer expectations, what tasks to automate, how to run operations, how to design conversations, which use cases work best, and how the metrics are dramatically different from the world of analog voice.

He will also share his thoughts on the impact new consumer endpoints, such as Apple Business Chat, Google Rich Business Messaging, Amazon Alexa, and now WhatsApp, will bring.


Check out the incredible speaker line-up to see who will be joining Reuben.

Download The Latest Agenda