24th – 25th September 2018
Luton Hoo Hotel, Golf and Spa

Jacqueline Starr


Managing Director, Customer Directorate
Rail Delivery Group


12:05 Ticketing, Infrstructure & Station Improvements: What it Takes to Deliver Seamless Rail Experiences Across the Nation

• Aligning customer strategies across multiple rail brands
• Implementing effective change in the ticketing space
• Maintaining and delivering seamless passenger experiences through mass infrastructure and station improvements


Check out the incredible speaker line-up to see who will be joining Jacqueline.

Download The Latest Agenda