24th – 25th September 2018
Luton Hoo Hotel, Golf and Spa

Speakers

If you would like to be involved in speaking at the 2018 event, please contact us at exchangeinfo@iqpc.com - we'd love to hear from you!

2018 Speakers


Corneel Koster
Corneel Koster
Senior Vice President - Europe, Middle East, Africa and India
Delta Airlines, Inc.
Tony Roberts
Tony Roberts
Vice President
Princess Cruises UK and Europe
Eveliina Huurre
Eveliina Huurre
Vice President, Inflight Experience
Finnair
Geoffray Maugin
Geoffray Maugin
SVP Guest Experience & Business Performance Luxe Brands
AccorHotels
Filip Filipov
Filip Filipov
Vice President, Product Management
Skyscanner
Leanne Kerry
Leanne Kerry
Head of Customer Experience
Manchester Airport Group
Kamal Nayak
Kamal Nayak
Director of Digital Engineering, Hilton Global Web & HHonors, Customer Journey Technology & Delivery
Hilton Worldwide
Berend-Jan Rietveld
Berend-Jan Rietveld
Strategic Manager Passenger Centricity, Aviation Marketing, Cargo & Customer Experience
Amsterdam Airport Schiphol
John McMahon
John McMahon
Director of Customer Operations
Expedia, Inc.
Jacqueline Starr
Jacqueline Starr
Managing Director, Customer Directorate
Rail Delivery Group
Onur Dedekoylu
Onur Dedekoylu
Senior Vice President, Marketing
Pegasus Airlines
Horst Pint
Horst Pint
Hotel Operations Director
Saga plc
Antony Price
Antony Price
Director of Marketing and Customer
flybmi
Estelle Giraudeau
Estelle Giraudeau
Managing Director, (UK, Ireland, Scandinavia and Germany)
Club Med
Jan Richards
Jan Richards
Head of Insight & Planning
Dublin Airport
Justin Conry
Justin Conry
Head of Transformation
Three
Les Asplen
Les Asplen
Former Managing Director
Best Western
Demet Yarkin
Demet Yarkin
Head of Customer Experience and Insight Management
Pegasus Airlines
Karin Dodson
Karin Dodson
Head of Marketing for Amadeus' Travel Experience Suite
Amadeus
Reuben White
Reuben White
North EMEA Sales Director
LivePerson
Dmitry Aksenov
Dmitry Aksenov
CEO
DigitalGenius
Dave Evans
Dave Evans
VP Social Strategy
Lithium
Paula Kennedy-Garcia
Paula Kennedy-Garcia
Vice President - Market Lead EMEA CEU
Convergys