Travel & Hospitality Report:Connecting the Customer Journey
The 2017 edition of the Travel & Hospitality Report: Connecting the Customer Journey has just released featuring exclusive articles and interviews with senior executives from KLM, Jumeriah, Heathrow, Thomas Cook, Yotel, Carlson Rezidor, Hertz, Virgin Holidays, Disney and Dorchester Collection who have shared the challenges they’re facing on the road to CX excellence and how they're tackling these!
Featuring exclusive insight from CX leaders who focus on:
- Connect the digital journey
- Connecting their customer journey
- Connecting the brand experience
This report is a must read! Download it here for free.
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