Fiona Veitch Director Of Global Contact Centres Jumeirah Hotels
Fiona Veitch, Director of Global Contact Centres, Jumeirah Hotels
Fiona Veitch, Director of Global Contact Centres, Jumeirah Hotels speaks with the CXNetwork about how she link customer contact centres to make sure there is a single view of the customer, the importance of people management in her customer contact centres and she leverages this to deliver an excellent level of customer service. Fiona also discusses the difficulties in managing the delivery of an excellent customer service whilst keeping costs down.
Please note: That all fields marked with an asterisk (*) are required.
*Processing your payment may take a moment. Please click submit payment only once, and do not refresh this page. Doing so may result in your credit card being charged more than once.